![]() You can also follow us on Facebook, Instagram and Twitter and download the Yahoo News app from the App Store or Google Play. ![]() “Our people work hard to deliver mail and parcels safely and on time, and our posties and drivers should knock at the door three times and call out before leaving a card or safe-dropping the parcel,” an Australia Post spokesperson said. They are also required to leave a card if knocking on a door means they lose sight of their bikes. ![]() Similarly, posties will just leave a card if a property has a high entry gate they can’t see over or open. Postie praised for 'legendary' act while delivering package Postie's 'lazy' package delivery method caught on customer's CCTV Man receives 'warning' messages from his postie about his yard If there is an off-leash dog behind a front gate, posties are not required to knock on the door. Source: AAPĪustralia Post told Yahoo News Australia last week posties and drivers must knock at the door three times and call out before leaving a card or safe-dropping the parcel, but there were instances when leaving a card was the only option. There should be more accountability.”Īnother annoyed customer said they also experienced the issue “all the time”.Īustralia Post previously said delivery drivers were required to knock three times and call out before leaving a card. What he says depends on the location they encounter him at. This happens all the time to so many different people. Visit FAQs for answers to common questions about USPS locations and services. 3 Postie Pete at a POH ( Pollnivneach) 4 In Burthorpe during Parcels from the Hedge 4.1 Overhead lines 4.2 When talked to Player and NPCs Postie Pete will stop and talk with players if they speak with him. Notification that my parcel was delivered ‘left in a safe place’ but here I sit, working from home and NOTHING,” one angry customer wrote on the postal giant’s Facebook page. “We regularly remind our people of our policies, and what we expect of them to ensure our customers receive a great service.” Customers furious over lack of parcel deliveryĬustomers have inundated social media with complaints about Australia Post workers leaving cards rather than delivering parcels. “We also undertake a range of compliance activities to check our contractors are meeting their obligations and complying with workplace laws, including paying their people appropriately. “Our agreements with our delivery contractors require them to follow our delivery policies and procedures, which includes attempting delivery where it is possible and safe to do so before leaving a card,” the spokesperson said. However contractors are paid per parcel, regardless if it is delivered or taken back to the post office.Īn Australia Post spokesperson told Yahoo News Australia it was “proud of the valuable role delivery contractors played in delivering for customers and communities across the country”. Therefore there is no incentive not to deliver a parcel to a door. It is understood every corporate postie must pass by every single delivery point, every single day and are paid by the hour to do so. A former contractor claimed he was paid just $1.50 per package.
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